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Massage Therapist

JOB OVERVIEW: Provide all massage, hydrotherapy, and body services offered by The Spa at CordeValle. Cultivation and maintaining a professional attitude at all times. Must have appropriate speech and behavior and excellent communication skills.
Standard Specifications: Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform
this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.
QUALIFICATIONS:
Essential:
1. Massage Therapist Permit obtained thru the Santa Clara County.
2. Certificate of completion from a State certified recognized school of massage indicating 200 hours of training in massage therapy and 100 hours of documented supervised experience.
3. Ability to perform all CordeValle spa treatments as outlined in The Spa at CordeValle Policy/Procedure manual.
4. Knowledge of anatomy and physiology, understanding of the relationship between the structure and function of the human body, understanding of the theory, contraindications and benefits of massage therapy.
Desirable:
1. Previous experience in the hospitality industry is a plus.
2. One year professional massage experience.
SKILLS:
Essential:
1. Requires assisting people onto and/or off of service tables 30-36" high.
2. Assisting people into and/or out of hydrotherapy tubs (guests may be in excess of 200 pounds).
3. Able to stand and bend to perform strenuous massage techniques.
4. Able to perform 6 hours of services per day.
5. Ability to clearly and pleasantly communicate in English with guests/visitors, management and co-workers to their understanding.
6. Ability to make guests as physically and emotionally comfortable as possible while performing services.
7. Ability to drape guest exposing only the body part being worked on.
8. Ability to learn, remember and perform all massages and spa treatments as outlined in The Spa at CordeValle Policy/Procedure manual.
9. Maintain a well-rounded knowledge of the human physiology, being able to identify a wide range of symptoms and disorders.
10. Ability to assist the guest in selecting services to best aid the guest in alleviating problems or attaining their goals while at the spa.
11. Ability to maintain confidentiality of all guests and hotel information
12. Ability to maintain CordeValle core values.
13. Ability to participate in a conversation for lengths of time without talking about self.
14. Ability to listen more than talk; 80% listening, 20% talk.
15. Ability to work in silence if guest does not want to talk
16. Ability to always remain calm, centered and focused despite surroundings or personal circumstances.
Desirable:
1. MS Excel and MS Word computer skills
2. CPR and First Aide Certification.
ESSENTIAL JOB FUNCTIONS:
(Other duties may be assigned.)
1. Greet guests and escort them to treatment room.
2. Perform all massages and spa treatments as outlines in The Spa at CordeValle Policy/Procedure manual.
3. Escort guest to next appointment, pool, or to dressing room.
4. Keep work area clean and neat at all times.
5. Keep employee area neat and clean at all times.
6. Contact the spa-scheduling department the evening before a scheduled workday to confirm hours scheduled, maintain contact throughout scheduled workday with front desk staff to communicate additions, deletions, and changes in schedule.
7. Arrive at least 15 minutes before a scheduled shift. Return punctually from breaks and meal periods.
Availability
1. On call for not less than two shifts per week or 8 shifts per month.
2. Available to attend spa treatment trainings.
3. Available to attend 75% of spa employee meetings per year.
4. Available to attend CordeValle employee training and meeting when required.
5. Available to

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